Every inquiry deserves a next step.
Turn more home-service inquiries into booked jobs and genuine reviews.
Rivetcue responds, follows up, and helps you ask every customer for honest feedback—so good work gets the follow-through it deserves.
Made for owner-operators and small teams across the US in HVAC, plumbing, electrical, roofing, garage door, pest control, and landscaping.
Inquiry → Appointment → Feedback
THE FOLLOW-THROUGH
From first ping to finished job.
When the crew is on a job, the next inquiry still needs a response. Rivetcue handles the steady follow-up around the work you do best.
- 01Website · Google · Facebook
Answer while they are still looking.
Rivetcue can respond to new inquiries within seconds, around the clock, through your connected website, Google, and Facebook channels. It qualifies the request and helps book a time on your calendar.
- 02Text · Email
Keep unbooked leads moving.
A thoughtful series of texts and emails follows up over several days, giving good-fit customers another chance to get back to you.
- 03Every completed job · No review gating
Ask every finished-job customer.
After a completed job, each customer gets a request for genuine feedback. Concerns go privately to your team for service recovery.
- 04Leads · Appointments · Reviews
See what moved this month.
A monthly report brings leads, appointments, and reviews into one clear view so you can see the follow-through your team delivered.
BUILT ON TRUST
Good follow-up respects the customer, too.
Your accounts. Their choice.
Messages go through your connected business accounts, with your permission. Text and email flows support consent requirements and honor opt-outs immediately. Every completed-job customer is asked for feedback, with no filtering by sentiment.
A BETTER WAY TO STAY ON IT
Give the next inquiry a real follow-up.
Tell us how new leads reach your team and where follow-up gets hard. We’ll talk through whether Rivetcue fits your business.